Although your business works very hard to maintain a positive relationship with your consumer base, the truth of the matter is you will not please everyone. With that said, we have 6 tips that'll make it possible to turn your dissatisfied clients into loyal customers.
Remember the time when that company you were working with really messed up? Remember how angry you were? Remember how they handled the situation terribly and you vowed never to work with them again?
You're not alone in this kind of experience.
However, it's probably also true that, as a member of a business, you've been on the other side of a similar situation--dealing with an angry customer who feels dissatisfied with the way a certain situation is handled, then booking it for the hills and never coming back again.
It's tough to please everyone, but when it comes to customer satisfaction and service, you've really got to give it your best effort every time. If you're dealing with an angry customer, you'll want to resolve the...